FAQ
In this section, we give you the answers to some of the most common questions we receive about our solution.
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1. Why work with ip.labs?
Our solution is not only powerful, quick and easy to use, but it gets constantly updated to respond to the latest market trends, on top of that our product is pure white label and cross-platform based, which allows the user to use it on multiple platforms.
Last but not least, we offer personalized theme and layout creation with various stickers, frames, and backgrounds for maximum user experience satisfaction.
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2. What can I sell with ip.labs?
With our full service solution you can sell any personalised photo product like photo books, greeting cards, prints, photo gifts, wall décor and much more.
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3. Can I operate the software on my own and when do I need the ip.labs team?
Our solution offers the unique advantage of one single back office from which to manage, edit and change your entire range of products on all platforms.
Everything can be easily accomplished with just a few clicks.
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4. What advantages does the ip.labs software have for my customers?
Our editors are user-friendly and intuitive.
Their cross-functionality allows the customer to use them on most common browsers and on all devices, or simply download a client for macOS/Windows/ App (iOS and Android).
Projects can also be saved on one device and continued on another.
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5. What advantages does the ip.labs software offer to my team and my partners?
One of the best advantages of our solution is that it can be completely self-managed. You manage your products, design the content, define who in your team can create, edit or publish items to your photo business.
The process is very fast and independent, saving you time and effort as you do not need the ip.labs developers to do something for you.
If you want to manage multiple shops, you can do it via one backend.
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6. How is a partnership with ip.labs beneficial for my business?
Cooperation with ip.labs offers you strategic advantages and constant innovation. We are your life insurance for years to come and present you with a sustainable competitive advantage thanks to our development efforts that are now going into the same core.
This means new features can be developed for all platforms at the same time, and you will get those at no additional cost.
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7. How fast is the ip.labs support?
We are available 24/7. Our dedicated account manager will always assist you.
Even in peak times like the Christmas season, we are always by your side to make sure that your photo business is running smoothly without issues.
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8. I have a website and would like to connect it to your software/photo solution. Do you implement everything from scratch?
On request, ip.labs can cover the entire workflow of your Photo Business.
Whether you want to integrate one of our solutions into your established webpage or would like to build an entirely new page – our highly flexible solutions make this process easily achievable.
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9. Can I use/publish my own designs?
Yes, with our self-service tools, you can create your own designs and offer them to your customers.
ip.labs gives you the opportunity to stand out from competitors with custom designs that no one else has.
On top of that, you don't have to wait for a developer to do it for you and can follow your own schedule.
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10. Can I use my own payment?
Yes, you can connect any payment provider with our payment interface.